The full amount of your booking is held on credit card as submitted.
The first night's stay is considered non-refundable but the remaining amount can be refunded if notice is received at least two weeks prior. Reservations made within fourteen days of arrival are considered final and fully charged upon booking. If we are able to resell rooms after the two week cutoff date, any resold amount will be refunded.
Please call us directly at 519-273-2832 with any questions at all.